Local Resources

Tacoma Area Coalition for Individuals with Disabilities (TACID)


Washington State Department of Services for the Blind (DSB)


Washington Council of the Blind (WCB)


Youth and Job Services

Washington State Services for the Blind


Public transportation help and job searches

Lighthouse for the Blind – Seattle


Technology, Training, & other Technology assistance

Computers For the Blind


Washington Assistive Technology Act Program


I Can Connect Program (National Deaf-Blind Equipment Distribution Program)


Northwest Access Fund (Loans to purchase assistive technology, adapted vehicles, and home modifications)


Northwest ADA Center


Independent Living

Aging Disability Resource Center – Pierce County


TACID -Tacoma Area Coalition of Individuals with Disabilities


Guide Dogs for the Blind




Independent Living



Washington Talking Book Braille Library (WTBBL)


Hadley Institute for the Blind


Helping Students With Visual Impairments blog

Pierce County Library Systems for the Visually Impaired


Low Vision Aids and Devices

Blind Mice Mart


Independent Living


LSS Learning Sight & Sound


Maxi Aids


Eye Health

National Eye Health Low Vision Education

VisionAware – for independent living with vision loss



When You Can’t Believe Your Eyes: Vision Loss and Personal Recovery

Hannah Fairbairn

Aging and Vision Loss: A Handbook for Families

Alberta Orr and Priscilla Rogers

Macular Degeneration: The Complete Guide to Saving and Maximizing Your Sight

Lylas and Marja Mogk

Making Life More Livable: Simple adaptations for Living at Home After Vision Loss

Maureen Duffy


Going Blind: Coming out of the dark about vision loss

directed by Joseph Lovett

Audio books

Vision Loss Connections (Audio Described Plays)



Blinded Veterans Association

Disabled American Veterans

National Association of Blind Veterans

National Eye Institute Department of Veterans Affairs

US Department of Veterans Affairs

Wounded Warrior Project

Bob Woodruff Foundation

Sighted/Human Guide Resources

Introduction to the sighted guide technique

Video by The American Foundation for the Blind

Sighted Guide Training

The Tandem Project

How to guide a blind or partially sighted person

Supporting people with sight loss

Talking Books and BrailleThe Washington Talking Book & Braille Library is a free program of the Washington State Library and the Library of Congress. Located in Seattle, the WTBBL provides library services at the library, by mail, and by download to any Washington resident unable to read standard print material due to visual impairment or physical disability. Phone 800-542-0866 or visit

Accessibility  Phone numbers

Amazon’s Accessibility Customer Service


Call to speak with an accessibility specialist who can help you buy books and other products, or get you directly to tech support for Amazon devices and services including Alexa, Kindle & Fire Tablet. Hands raised triumphantly for accessible and inclusive smartphones.

Audible Support: 888-283-5051.

Apple Accessibility Support Line


For users of Apple’s iPhone, iPad, iPod Touch, Apple Watch, or Mac – this is a gift. It is a special support line reserved for customers with vision, hearing, motor, and learning impairments. Senior AppleCare specialists are available 24/7 to help you get your Accessibility Settings right, answer your questions, and resolve your technical issues. They’ll even teach you a thing or two.


National Center for Citizens with Disabilities (NCCD)


This is where wireless customers with vision loss get answers to questions about accessibility features and services available from AT&T.

Comcast Accessibility


Direct line to a dedicated team, specially trained to support customers who rely on accessibility services including voice guidance and video description.


To request a call back, from a Google Disability support specialist, complete this online form.

Call an accessibility specialist at Google through the BeMyEyes app on a smartphone or tablet. Click the ‘Specialized Help’ button on the app’s home page, select Google in the Technical tab.

Google Technical Support: 855-971-9121 may (or may not) be able to help with accessibility questions, depends on the specialist you connect with.

HP Accessibility Support


Technical support for customers with accessibility needs, pertaining to HP (Hewlett Packard) products, available from 6am to 9pm Mountain Time.

LinkedIn Disability Answer Desk

Call on Be My Eyes app

Contact an accessibility specialist at the LinkedIn Disability Answer Desk through the Be My Eyes app, on a smartphone or tablet; click the Specialized Help button on the apps home page, then select Technical to get to LinkedIn.

Microsoft Disability Answer Desk

800-936-5900 or the Be My Eyes app

The features you need to make your PC ‘vision friendly’ are built right into Windows – unfortunately, many people don’t know that. Microsoft recognized this as a significant problem and put in place a support team specialized in accessibility. So dial them up and get your computer set up to work for you (not against you). And, to make it even easier on yourself — allow them remote access to your PC and they can make the adjustments.


The Accessibility Team at Peloton will answer your questions and give you a call, if you request it by email to:

T-Mobile Accessibility


T-Mobile has an Accessibility Support web page. It says, “T-Mobile will provide accessible support for wireless network service and billing inquiries. Please contact our Accessibility Customer Care at 1-833-428-1785 if you have any questions or need special assistance. For additional support, please contact Customer Care.”

Spectrum Accessibility Support


Call this support line to learn about and take advantage of Spectrum cable accessibility accommodations.


Call on Be My Eyes app

Get help from your smartphone or tablet with any questions you may have about Spotify, the world’s largest music streaming service. Speak to a trained customer service specialist on BME; go to Specialized Help, Technical, then Spotify.

Verizon Center for Customers with Disabilities


Free 411 for your home phone and for your mobile phone. Get your bills in the format of your choice…large print or digital. They can help you with anything else pertaining to your home phone service.

Verizon Wireless National Accessibility Center


It can sometimes be challenging to get information about accessibility features that make your mobile phone, or tablet, work for you. Questions about enlarging text, using voice commands effectively, or using the screen reader, often remain unanswered when posed to your store representative. That should be the case no more – now there is a customer service and technical support center dedicated to helping people maximize the accessibility features built into all of Verizon’s mobile devices. Let them help you get your device set just right for you, from 8am – 9pm EST, Monday – Friday.

Call on Be My Eyes app

Get help, on a smartphone or tablet, registering to vote, checking your registration status, and requesting a mail-in ballot. On BME, go to Specialized Help on the home page, then Civic Engagement, then select

We will continue adding Accessibility Support services as we discover them. Please let us know if you know of any before we do, and we’ll share by posting